Skip to main content

TEAMS.TC.5036 - Skype for Business User Notifications Review

Description​

This informational test reviews the status of notifications sent to Skype for Business users about the transition to Microsoft Teams.

Policy Statement​

This informational test checks the notification settings for Skype for Business users during the Teams upgrade process. Organizations migrating from Skype for Business should consider enabling this to inform users.

Why This Matters​

As organizations migrate from Skype for Business to Teams, these notifications help inform users about the upgrade process and encourage adoption:

  • Change Management: Keeps users informed during migration
  • Adoption: Encourages transition to Teams
  • Communication: Provides visibility into organizational changes
  • Training: Alerts users to prepare for new platform
  • Support: Reduces helpdesk calls by proactively communicating
  • Planning: Helps users prepare for the transition

Notification Considerations​

Benefits of Notifications:​

  • Users receive advance notice of changes
  • Reduces surprise and confusion
  • Encourages proactive learning
  • Supports change management efforts
  • Provides time for user preparation
  • Enables planning for transition

When to Disable:​

  • Migration is complete
  • Organization uses Teams exclusively
  • Custom communication plan is in place
  • Notifications cause confusion
  • Internal messaging preferred

Current Status Review​

This test provides an informational review of whether Skype for Business upgrade notifications are currently enabled. Organizations should evaluate this setting based on their migration status and communication strategy.

Configuration Steps​

  1. Navigate to Teams Admin Center
  2. Go to Org-wide settings > Teams upgrade
  3. Review the Notify Skype for Business users setting
  4. Configure based on your migration status:
    • Enable during active migration
    • Disable after migration completion
  5. Click Save

Migration Best Practices​

  • Enable notifications early in migration planning
  • Provide additional communication channels
  • Offer training resources
  • Set clear timelines
  • Disable after migration completes
  • Monitor user adoption metrics

Learn More​